New opening: Banking Customer Service Agent in Madrid, Spain, for Aranese speakers. You will support banking customers with accuracy, discretion and a friendly approach. You will be supporting a well-known company in the banking sector. Key Responsibilities: Guide customers through digital banking services Answer customer questions about accounts, cards and payments Resolve issues accurately and in line with procedures Escalate complex or sensitive cases appropriately Requirements: Fluent Aranese, written and spoken Spanish at upper-intermediate (B2) level or above High school education (Bachillerato) or equivalent; banking customer service experience is valued The selection includes a short video and a written test in the required language Clear, professional communication,



written and spoken Team player who is open to feedback Working Conditions: Work model: On-Site Schedule: Afternoon – 15:00–22:00 Paid training: 25 days Start date: 2 November 2026 Full-time contract Salary & Benefits: Salary: €1,409.98 gross per month, plus a €129.27 gross monthly language allowance Sunday shifts paid an extra €1.92 gross per hour 38.5 hours per week Location: Open to candidates already living in or near Madrid. Our team supports you from application through to onboarding.

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📌 Banking Customer Service Agent - Aranese Speaker | Madrid, Spain
🏢 Cross Border Talents
📍 Madrid