Almanac BarcelonaOFFER THE GREATEST SERVICE TO GUESTS
- Carry out in a qualified manner, with initiative and responsibility, the welcoming of guests and all related tasks.
- Execute customer service tasks at the reception.
- Carry out the procedures related to the occupation and sale of the rooms (Reservations, Check In and Check Out) .
- Perform tasks related to billing and collection, as well as foreign currency exchange.
- Receive and process customer complaints using the SEDAS approach (internal training approach)
Requisitos
- Student preferably in Hospitality or Tourism Management, or related fields.
- Experience with PMS Opera is a plus.
- High level of knowledge in Microsoft Office (Excel, Word PowerPoint) .
- Fluent in English, Spanish. Other languages are a plus.
- Previous professional experience in Front Desk is a plus.
📌 Front Office (Barcelona)
🏢 HOSPITALITY CONNECTION BARCELONA
📍 Barcelona
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