04 oct
|
Concentrix Spain
|
Valencia
04 oct
Concentrix Spain
Valencia
Experience the power of a game-changing career
Want to be part of an innovative and growing team? We're a integral technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Inside Sales Representative Hybrid in Valencia you will be part of our team of game-changers who are powering the brands of the future.
What you will do in this role
In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.
As an Inside Sales Representative, you will play a key role in driving business growth by engaging with prospective and existing customers, identifying their needs, and delivering tailored solutions.
Your responsibilities will include:
-Managing inbound customer inquiries via phone and email, providing timely, professional, and accurate support.
-Consulting with customers to understand their business needs and recommend appropriate products and services.
-Building and maintaining strong relationships with leads and customers to foster engagement and drive sales opportunities.
-Accurately updating and maintaining customer information and sales activities within the CRM system.
-Achieving individual sales targets and contributing to overall team performance goals.
-Developing and maintaining a strong understanding of products, pricing, promotions, and internal procedures.
-Ensuring service quality meets contractual objectives and key performance indicators (KPIs).
-Delivering an exceptional customer experience through professional, courteous, and customer-focused interactions.
-Supporting customer retention efforts by ensuring satisfaction and identifying opportunities for upselling and cross-selling.
-Participating in initiatives designed to enhance customer satisfaction, improve sales perfo
📌 Inside Sales Representative (Valencia)
🏢 Concentrix Spain
📍 Valencia