About the Opportunity

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We are looking for an experienced Senior ServiceNow OT Architect / Technical Business Process Consultant to support Operational Technology (OT) initiatives for a major enterprise customer.

This role is ideal for a senior consultant who enjoys combining solution architecture, customer workshops, business process consulting, and hands-on ServiceNow expertise. You will work directly with stakeholders to define OT strategies, shape solution roadmaps, and guide implementations across the ServiceNow OT suite.

Responsibilities

Lead the design and implementation of ServiceNow OT solutions

Facilitate workshops, discovery sessions, and stakeholder meetings

Gather and document business requirements

Create user stories and support backlog refinement

Conduct solution demonstrations and process design sessions

Define implementation roadmaps and delivery strategies

Provide architectural guidance throughout project delivery

Act as a trusted advisor for customers operating in regulated OT environments





Collaborate with cross-functional teams to ensure successful outcomes

Required Experience

Strong hands-on experience with the ServiceNow OT Suite

Proven Business Process Consultant (BPC) background

Experience leading customer workshops and discovery sessions

Strong stakeholder management and communication skills

Experience creating user stories and managing requirements

Solution architecture experience within ServiceNow environments

Ability to work independently and lead workstreams from inception to delivery

Experience with

OT Service Management

OT Asset Management

OT Vulnerability Response

OT Health

OT Change, Incident, and Request Management

Preferred xghoner Experience

CMDB

Service Graph Connectors

IRE

ServiceNow Asset Management

ServiceNow certifications (CSA, CIS, etc.)

Manufacturing, Utilities, Energy, Industrial, or Life Sciences environments

What We're Looking For

Freelance consultant

Strong customer-facing presence

Architect mindset with hands-on capabilities

Comfortable operating independently

Available to work within European time zones

Additional Information

Remote from Spain

10 hours per week

Long-term project potential

📌 Senior Servicenow Ot Architect / Technical Business Process Consultant (SpainRemote, Freelance) (Valencia)
🏢 Tenth Revolution Group
📍 Valencia