you will: Take incoming customer calls (via telephone,
email, voicemail, chats, or other automated alerts) and solve
users' demands. Log call details onto call management systems and
provide response and resolution within SLA. Maintain service and
product knowledge and expertise associated with applications
specific to individual customers. Escalate potential service issues
initially with Mentor. To follow all the processes and procedures
of the project. Understand and comply with administrative duties
Your Qualifications : Are proficient or bilingual in Finnish with
an advanced level of English or Spanish Have customer care skills –
ability to listen to and understand the customers' need Can take
ownership of, and progress calls to resolution or to escalate call
to resolution Have excellent communication skills and adaptability




Working knowledge of IT Platform, equipment, and applications:
Windows/MS Office/ internet configuration is a plus If you feel you
don't check every box, we encourage you to apply anyway. We'll do
our best to match you with the right job, whether it's this or
another role. What's In It For You Full-time 39 hours/week
permanent contract: rotative schedule Monday - Sunday, between
08:00 - 19:00 Salary 21.000 euros gross/year + up to 3.000 euros
gross/year in bonus Central location in Benalmadena Full paid
training on the company and the project you'll be working on Career
development programs, specialized courses, and language
classes

📌 Finnish speaking Customer Service Representative (Benalmádena)
🏢 The lemon Consulting
📍 Benalmádena