Performs standardised, high-volume operational activities to support both client & market-facing specialists across the end to end placement lifecycle for new business and renewals. Responsible for programme and client-related documentation production, data analysis, and information handling. Provides internal coordination of activity required for executing placements and managing client interactions and queries.

The Role The broker support associate’s supports a team of brokers by assisting with organization, daily operations, communication with clients and insurance markets, document creation for use with clients and insurance markets, assistance with compliance, systems data entry and other support tasks as required.

Performance Objectives:

Work with brokers to provide day-to-day servicing of accounts, including:

Receive new/renewal submission from the production team or client

Send the submission to carriers

Receive quotes and update renewal document(s) as needed

Provide orders to bind to the carrier/underwriters

Carry out surplus lines, market security, sanctions, and third party payment procedures

Follow up on invoicing and accounting inquiries

Learn and utilize WTW analytic tools

Learn and utilize WTW software and systems Epic, CMS, etc.

Add/renew policy record in EPIC; upload required documentation throughout placement

Work collectively with Mumbai on policy issuance and binder contingencies





Process expenses for team for business travels

Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity

The Requirements If you are finishing your studies or have recently finished them, this internship is for you.

Possibility of signing an agreement with the University or Study Centre.

Degree or Master's Degree in Business Administration, Economics / Statistics / Actuarial / Business Studies or Law.

High knowledge of Excel, Power Point, and skills to learn new tools.

Fluent in English and Spanish

Analytical skills; able to draw conclusions from data in a logical and systematic way.

Interest and skills in business development and sales

Strong communication and presentation skills

Organisational ability; be able to work and think in a methodical and orderly manner

Commitment to quality; work continuously to achieve the highest quality standards

Proactive, results-oriented attitude and ability to work in multi-disciplinary teams.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [email protected].

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📌 Intern for Finex D&O Team (Madrid)
🏢 WTW
📍 Madrid