About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations in the Customer Support Services sector. With a reputation for excellence, we bridge the gap between high-caliber professionals and dynamic global brands, ensuring long-term career growth and success.

Danish Speaking Support Specialist About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations in the Customer Support Services sector. With a reputation for excellence, we bridge the gap between high-caliber professionals and dynamic general brands, ensuring long-term career growth and success.

Job Overview We are currently seeking a highly motivated professional for a Danish Speaking Support Specialist position in Bulgaria. This role is perfect for those seeking impactful Danish-speaking jobs, offering the chance to work in a vibrant international hub while providing elite support to our diverse clientele.

Key Responsibilities

Act as the primary point of contact for Danish-speaking clients within the Customer Support Services industry

Resolve complex inquiries through phone, email, and live chat with professionalism and efficiency

Maintain high levels of customer satisfaction by providing accurate and timely information

Document all interactions within our CRM system to ensure seamless service continuity

Collaborate with internal teams to identify service improvements and process optimizations





Stay up-to-date with product knowledge to provide expert-level assistance

Ensure all service level agreements (SLAs) are met or exceeded daily

Requirements

Native or fluent Danish (spoken and written)

Valid EU passport (mandatory)

Excellent communication skills, both verbal and written, with a focus on empathy and problem-solving

Previous experience in the Customer Support Services industry is considered a strong advantage

Strong proficiency in modern digital tools and multi-tasking abilities

A proactive mindset, perfect for those exploring competitive jobs in Bulgaria

Benefits

Competitive Monthly Salary

Fully Paid Training to ensure you excel in your Danish Speaking Support Specialist position in Bulgaria

Comprehensive Health Insurance

Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Sofia seamless

Monthly Performance Bonus that rewards your dedication and success

And Much More..

Life in Bulgaria Choosing to take one of our jobs in Bulgaria means stepping into a country with a rich cultural history and a welcoming, sun-drenched Mediterranean-adjacent climate. Bulgaria offers a perfect balance of traditional European charm and modern, high-energy city life, making it a highly desirable destination for international professionals. With a very low cost of living, you will find that your quality of life in Bulgaria is significantly enhanced compared to many other European capitals. Between the exquisite local cuisine, the vibrant nightlife in Sofia, and the ease of relocating through our premium support services, Bulgaria is the ideal place to grow your career and your lifestyle.

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📌 Danish Speaking Customer Agent - Work In Sofia, Bulgaria - Paid Relocation Pack (Málaga)
🏢 Mercier Consultancy MD
📍 Málaga