Are you a AIOPS Technician in Madrid seeking a new interesting challenge? ?

If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for ?

✍️ WHAT WILL YOU DO?
We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:
• Operate and evolve an enterprise event management ecosystem based on Splunk ITSI.
• Own the episode lifecycle, including correlation, aggregation, prioritisation and remediation activities.
• Onboard new monitoring sources from ingestion through production deployment.
• Manage integrations across monitoring, ITSM and on-call platforms.
• Design and deliver automated remediation capabilities and recovery actions.
• Build and maintain AI-assisted operational agents and knowledge retrieval capabilities.
• Evaluate, pilot and support migrations to new AIOps platforms and tooling.
• Perform incident investigations, root cause analysis and operational documentation management.

? WHAT TECHNOLOGIES, METHODOLOGIES OR TOOLS WILL YOU USE?
• Splunk ITSI
• ServiceNow
• PagerDuty




• Python
• GitLab CI/CD
• LangGraph
• FastAPI

? WHAT ARE WE LOOKING FOR?
Years' experience: 3 to 10 years
English: B2
Required qualification: FP or university degree
• Hands-on experience with enterprise event management or AIOps platforms.
• Strong integration engineering skills using REST APIs and webhooks.
• Production-level Python development experience.
• Experience with CI/CD delivery practices.
• ITIL incident, problem and change awareness.
• Agile/SAFe delivery experience.

•
? WHERE AND WHEN?
Workplace: Hybrid — Madrid
Work Schedule: 8x5 + oncall, 9:00AM – 18:00PM

? WHAT CAN WE OFFER YOU?
Permanent contract ? - We offer indefinite contracts from the first day.
Pay and benefits ? - Competitive salary and a versátil compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).
Work from home ?️ - We offer you a financial support

📌 AIOPS Technician (Madrid)
🏢 Tata Consultancy Services
📍 Madrid