You’re reading about Zurich Insurance Group, a integral leader in insurance, but this role specifically pertains to ServiZurich. Established in Barcelona in 2006, ServiZurich operates as an integral part of Zurich Insurance Group, providing cutting-edge technological solutions and support to Zurich's local and global business units.In addition to our technological solutions, we excel in investment, administration, and accounting, ensuring comprehensive support for Zurich's diverse operations.What Can You ExpectJoin DEX at a defining moment: help turn copilots, agents, low-code and intelligent automation into secure, scalable products that deliver measurable value for employees and operations.The Workforce AI & Automation Product Architect provides architecture leadership for one or more AI and automation products or closely related capabilities. The role converts product ambitions into compliant end-to-end designs across data, identity, integration, cloud, security, responsible AI, observability and operational support.This is a hands-on product architecture role with Domain scope.

Supported by the DEX Architecture Lead to align broader domain context, target state and cross-portfolio alignment.

The Product

Architect owns defined product architecture, contributes to domain roadmaps and develops towards wider domain architecture accountability.It shapes AI4DEX and automation patterns while ensuring human oversight, controls and service ownership are designed in from the start. Provides expert advice, identifies functional and non-functional requirements, and interfaces with vendors and the enterprise architecture community to support the design of compliant solutions which meet business needs.Lead assigned Workforce AI &

• Automation product and programme work streams by collaborating with product, business and technology stakeholders. Engage architecture and governance stakeholders to secure design approval and ensure approved standards and practices are followed throughout delivery and operational transition.Performance Management Accountabilities. Take accountability for participating in the performance management cycle.



Take action to improve performance on the job. We are looking for a hands-on architect who combines credible AI and automation depth with the ability to connect product decisions to wider DEX and enterprise outcomes.Product Architecture &

• DeliveryThe successful candidate will be able to demonstrate:Architecture or senior technical leadership for AI, automation, low-code, SaaS or digital products in a complex organisation.AI &

• Automation ExpertiseThe role requires strong expertise across the capabilities that enable enterprise AI and automation, including:Generative AI, copilots, agents, low-code or workflow automation and their engineering lifecycle.Data access and grounding, identity, APIs, integration, cloud services and orchestration.Software, data and platform engineering practices needed to create scalable and supportable solutions.Evaluation of platform and vendor options without allowing architecture to become centred on one technology.DEX &

• Operations Factory AlignmentThe Product Architect connects product architecture to the wider DEX operating model. Align product designs to DEX domain direction, target architecture and enterprise standards.Identify reuse and integration opportunities across Digital Foundations, Digital Workplace and Workforce AI &

• Automation.Work closely with the Operations Factory on AI4DEX, workflow automation, operational intelligence and reusable automation patterns.Ensure products have clear support, lifecycle, service, control and human-in-the-loop models before scaling.Escalate cross-domain decisions and contribute evidence and product insight to the DEX Architecture Lead.DEX Operating Model &





• Operations FactoryA differentiating capability for this role is the ability to connect domain architecture with end-to-end DEX and operational outcomes.

Ensure

Workforce AI & Automation capabilities integrate coherently with Digital Foundations and Digital Workplace products.Shape shared architecture patterns for AI4DEX, workflow automation, platform engineering, operational intelligence and reusable automation services.Ensure new capabilities have clear ownership, support, lifecycle, service and control models before deployment at scale.Mentor Lead Architects, solution architects, technical leads and Architecture Community Contributors across DEX.Contribute to DEX-wide architecture methods, standards, capability taxonomy, roadmaps, decision records and architecture measures.Demonstratable use of AI in their current way of working Understanding of AI architecture and one or more technology stacksSoftware development experience and understanding of low code, no code platformsIntroducing architecture discipline into emerging AI, automation or citizen-development products.A collaborative connector across product, engineering, operations, risk and architecture teams.An ambitious architecture professional ready to grow from product scope towards domain leadership.To support your work-life balance, we have adopted a flexible working model.Over 300 euros to set up your home office and additional monthly home office allowance.Wide range of internal and external trainings, including English, German and Spanish classes depending on the needs.Ticket restaurant and Health Insurance with the flexibility to exchange it for other benefits.Collective Life retirement Plan2000 referral bonus if you bring other talented people like you to the company.Special banking and insurance conditions plus Exclusive Employees discounts Functional diversity benefits Different social clubs such as hiking, investment, beach volley and many moreStock options and mortgage benefits. Apply by sending your CV in English. We attract and retain the best-qualified individuals available, regardless of race/ethnicity, religion, gender, sexual orientation, age, or disability.Location(s): ES - Barcelona Remote working:

📌 Workforce AI & Automation Domain Architect (Barcelona)
🏢 Zurich Insurance Group
📍 Barcelona