Senior ServiceNow Solution Architect – HRSD Remote · Spain

About the role We're looking for a Senior ServiceNow Solution Architect specialising in HR Service Delivery (HRSD) to provide technical leadership and thought leadership to both our clients and internal teams. You will lead platform design, integration architecture, and technology strategy across HR service delivery — from HR case management and lifecycle events to Employee Center design and HRIS integrations — ensuring every solution delivered is scalable, elegant, and of the highest quality.

Why join us? HIGH-IMPACT PROJECTS

— Work on demanding digitalization initiatives or build solutions from the ground up. This is where your expertise makes a real difference.

CUTTING-EDGE TECH

— Stay sharp with the latest ServiceNow capabilities and emerging technologies. We invest in keeping you ahead of the curve.

FULLY REMOTE IN SPAIN

— Work from wherever you're most productive. No relocation, no commute, full flexibility.

CONTINUOUS LEARNING

— Access to top learning platforms to deepen your expertise or pick up new skills you've been putting off.

A TEAM THAT HAS YOUR BACK

— Talented colleagues who collaborate, support, and push each other to deliver quality work.

GLOBAL EXPOSURE

— Work alongside international teams in a truly multicultural environment.

A CLEAR CAREER PATH

— Grow vertically into greater responsibility or horizontally into new technologies. You decide the direction.

What's in it for you

Restaurant tickets for every working day

Permanent contract — we're investing in a long-term relationship

Adaptable benefits: Gympass and nursery tickets through our flexible retribution scheme

Referral bonus — bring great people in and get rewarded

Competitive salary and bonuses — let's talk numbers on our first call

What you'll bring

5+ years of hands‑on experience on the ServiceNow platform





5+ years of experience in General Consulting, Service Management, or Software Development

5+ years of platform configuration experience

ServiceNow Certified System Administrator (CSA) — required

ServiceNow CIS‑HR (Human Resources) — required

ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) — desired

Employee Center or Workplace knowledge certification — desired

Degree or equivalent in Computer Science or Information Technology; post‑graduate degree in a software‑related field is a plus

Hands‑on experience with HR case management, Centre‑of‑Excellence segmentation, and lifecycle events including onboarding, transfers, and offboarding

Experience designing and building Employee Center and managing HR knowledge and data security

Integration experience with HRIS platforms such as Workday and SAP SuccessFactors

Solid understanding of the HR data model, scoped security, and ServiceNow's HR application architecture

Familiarity with adjacent modules: Integrations, App Engine, and Employee Center or Workplace — a plus

Development background: JavaScript, HTML, CSS, JavaScript frameworks, and integrations

Experience working in Agile development environments

Knowledge of software development life cycle management

Strong ownership, accountability, and attention to detail

Analytical thinking and problem-solving skillsActive listening and collaborative working style

Fluent English — required. Spanish language skills are a plus

What you'll do





Provide technical leadership and thought leadership to clients and internal teams on platform design, integration architecture, and HR technology strategy

Configure HR cases and Centre‑of‑Excellence segmentation within ServiceNow HRSD

Build lifecycle event workflows covering onboarding, transfers, and offboarding

Design Employee Center and manage HR knowledge bases and data security models

Lead integrations between ServiceNow and HRIS platforms such as Workday and SAP SuccessFactors

Lead and mentor developers and architects to ensure the highest standard of technical quality

Design, document, and communicate the integration approach across all architectural components

Research, analyse, and propose solution alternatives that address specific business needs across service lines

Educate clients and negotiate the right technical solutions for their context

Deliver a positive, value‑adding experience to clients in every interaction

Act as the final escalation point for technical decision‑making within a programme

Ensure all artefacts, configured components, and interactions meet the highest quality standards

Assist in scoping new opportunities and designing tools and techniques for efficient delivery

Build and develop high‑performing delivery teams

Provide technical coaching and oversight to developers and architects

Define domain‑specific evaluation processes for hiring that fit market needs

Identify emerging skill sets needed by the team and define training plans

Align resource requirements based on demand projections

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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📌 Senior ServiceNow Solution Architect – HRSD (Barcelona)
🏢 Cognizant
📍 Barcelona