Job Title Customer Service Representative (Portuguese-speaking) - Remote - Healthcare Industry GH03

Job Description Are you looking for what’s next? We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a

Customer Service Representative (remote) , you will be part of our team of game-changers who are powering the brands of the future in healthcare.

Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

Efficiently organize and book appointments for customers

Make outbound calls to follow up on appointments and customer inquiries

Manage multiple tasks and priorities within a fast-paced environment

Perform various back-office tasks to support customer service operations

Provide excellent customer service both via phone and email

Gather and document all necessary information during customer interactions to ensure high-quality service

Continuously update knowledge of the company's services and procedures

Maintain a professional demeanour, even in stressful situations

Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn.



Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

Are proficient or bilingual in Portuguese and Spanish

Possess excellent organizational, listening and communication skills

Are detail oriented, open-minded, communicative and adaptable to different types of customers

Can work effectively in a fast-paced, multitasking environment

It will be a plus if you have:

Interest in the healthcare industry

Previous experience in customer service or Backoffice

Experience with Salesforce

What’s in it for you In this role, we offer benefits that help you support your unique lifestyle:

Full-time 39 hours/week indefinidocontract: Monday to Friday, rotative between 08:00 - 19:00)

Salary 20.162 gross/year + up to 1800 euros gross/year in bonus

Central location in Barcelona

Full paid training on the company and the project you'll be working on

Career development programs, specialized courses, and language classes

Experience the best version of you! Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Location: ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements: Portuguese (Required), Spanish

Time Type: Full time

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📌 Customer Service Representative (Portuguese-speaking) - Remote - Healthcare Industry (Mogán)
🏢 CNX
📍 Mogán