Customer Service Advisor with Dutch – Malaga, Spain (Málaga)

Customer Service Advisor with Dutch – Malaga, Spain (Málaga)

04 oct
|
CloserHire
|
Málaga

04 oct

CloserHire

Málaga

Dutch-speaking role in Malaga, Spain. 19 200€ year.
Relocation support included. At a glance Location: Malaga, Spain
Languages: Dutch Salary: 19 200€ year Start: ASAP Relocation:
supported — details below Perks worth knowing about Private Health
Cover Paid Training About the role CloserHire is partnering with a
integral leader in customer experience and digital solutions to
recruit Dutch-speaking Customer Service Advisors for an e-commerce
project based in Benalmádena, Málaga. This is a fantastic
opportunity to join an international team while supporting
customers with world-class service. What you'll do Handle incoming
and outgoing calls, as well as customer requests via Live Chat and
email. Support customers with questions about orders, products, and
promotions, always ensuring a professional and friendly approach.
Process calls redirected from stores and register them accurately
in the ticketing system. Follow established procedures and project
guidelines to ensure consistent service. Focus on delivering
exceptional customer service and continuously improving customer




satisfaction. Work collaboratively with colleagues, communicating
quickly and effectively across different channels. Meet performance
targets while ensuring quality in every interaction. Potential to
handle customer inquiries via social media channels in the future
What we're looking for Fluent Dutch and good English (both written
and spoken). Previous experience with computer systems and CRM
tools, with the ability to multitask across them.
Customer-friendly, patient, and able to manage difficult situations
with professionalism and positivity. Punctual, detail-oriented, and
proactive in developing knowledge about services, procedures, and
products. Strong teamwork and communication skills. Comfortable
working in a fast-changing environment Salary 19 200€ year One
honest note on Barcelona: rents are higher than in Lisbon or Sofia,
so budget accordingly. Benefits Full-time, permanent Spanish
contract w

📌 Customer Service Advisor with Dutch – Malaga, Spain (Málaga)
🏢 CloserHire
📍 Málaga

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