A working week in Barcelona, Spain, in Danish. €20,000
EUR gross anually. A typical day You'll spend most of it on the
Customer Service Team, leader will lead and develop a team of
customer and consumer service representatives, ensuring high
service standards and strong operational performance. The role
focuses on team management, KPI and SLA monitoring, performance
improvement, escalations and collaboration with Quality and senior
operational stakeholders. The position also supports training,
reporting and continuous improvement initiatives. Work schedule:
Mon-Fri 09 AM 6 PM In short: Team, leadership + Customer Service,
operations + KPI/SLA Management + Performance, and improvement +
Consumer Experience. Would you fit? We're looking for someone with
native or near-native level of Danish, previous experience managing
customer service teams, fluent Chinese and English, spoken and
written, experience with customer service processes and best
practices, ability to analyse KPIs and performance data, salesforce
or CRM experience, and strong communication and feedback skills.




The money €20,000 EUR gross anually One honest note on Barcelona:
rents are higher than in Lisbon or Sofia, so budget accordingly.
Benefits Up to 200€ in bonus If you're moving for this Relocation
payment €500 reimbursed after month 1 Who you'd work for The
Customer Service Team Leader will lead and develop a team of
customer and consumer service representatives, ensuring high
service standards and strong operational performance. The role
focuses on team management, KPI and SLA monitoring, performance
improvement, escalations and collaboration with Quality and senior
operational stakeholders. The position also supports training,
reporting and continuous improvement initiatives. Work schedule:
Mon-Fri 09 AM 6 PM In short: Team Leadership + Customer About Spain
Climate, food and late nights, plus a deep international jobs
market if you stay on. Applying Send us your CV and we will come
back to you eith

📌 Danish-Speaking Team Leader (Barcelona)
🏢 CloserHire
📍 Barcelona