Civitfun, part of HBX Group, seeks a Product Support Specialist to resolve technical and functional issues for hotel clients. You will analyze logs, communicate clearly with reception, managers, and IT teams, and contribute to improving support processes in a dynamic, multilingual environment based in Palma de Mallorca. You will work with international clients, be empowered to reduce resolution times, and participate in ongoing training of internal tools and product knowledge.
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📌 SaaS Product Support Specialist - Hotel Tech (Palma)
🏢 Hotelbeds Group
📍 Palma
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