Zone Care Process Lead: Genai & Crm Ops (Madrid)

Zone Care Process Lead: Genai & Crm Ops (Madrid)

04 oct
|
L'Oreal
|
Madrid

04 oct

L'Oreal

Madrid

L'Oréal in Madrid is seeking a Zone Care Process Lead to drive process governance and CRM-enabled service delivery. You’ll optimize the Book of Process and enable Gen AI-assisted support across EU teams, while ensuring GDPR compliance and quality standards. You’ll design clear SOPs/BOPs, manage knowledge in Salesforce Service Cloud, and align with Salesforce, Sprinklr, and Amazon Connect during tech rollouts. Fluency in English is required. #J-18808-Ljbffr

📌 Zone Care Process Lead: Genai & Crm Ops (Madrid)
🏢 L'Oreal
📍 Madrid

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|
Hitachi Abb Power Grids
|
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|
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|
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  • Tokio Marine Hcc
  • Barcelona

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|
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  • dsm-firmenich
  • Cataluña

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|
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|
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  • Page Personnel
  • Cataluña

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