Customer Experience Specialist - Fintech Card & Onboarding (Madrid)

Customer Experience Specialist - Fintech Card & Onboarding (Madrid)

04 oct
|
Aleph
|
Madrid

04 oct

Aleph

Madrid

Aleph is seeking a Customer Service Officer to join our Madrid team. You will provide frontline support for AlephPay users, assist with onboarding, and manage day-to-day product inquiries. In this role you will handle chatbot-to-human hand-offs, escalate complex cases to internal teams or financial partners, and see each case through to resolution under the supervision of the Customer Service & Success Team Lead.

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📌 Customer Experience Specialist - Fintech Card & Onboarding (Madrid)
🏢 Aleph
📍 Madrid

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