Work and Family Life Specialist (Remote)

Description
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Job Title: Work and Family Life Specialist (Remote)
Work and Family Life Specialists (WFLSs) provide one-on-one consultation, education, training, and information and referral services in support of the Work and Family Life (WFL) Program areas of the Fleet and Family Support Program (FFSP) services. WFLSs provide support via various forms of service delivery, including virtual services via webinar, video, email, and phone, and in-person services. WFLSs provide in-person services through mobile training teams and virtual service delivery to service members and their families in remote locations throughout the world and aboard Navy ships (in port, at sea or in foreign countries.) Key quality of life topics presented include, but are not limited to, deployment and mobilization support, ombudsman training and support, relocation assistance, life skills education, transition assistance and family employment readiness.
WFLSs collaborate with FFSP stakeholders to plan, schedule, and execute training services to ensure effective and efficient delivery of various educational programs and services to service members and families.

Essential Duties and Responsibilities

- Conduct in-person and virtual workshops across various Work and Family Life Program areas for service members and families.
- Provide one-on-one consultations across various Work and Family Life Program areas for service members and families.
- Provide comprehensive location‑specific information and referral services in-person or virtually.
- Provide in-person or virtual support for disaster preparedness or in response to crisis events throughout the world.
- Provide in-person support aboard Navy ships for Shipboard events and Return and Reunions (R&R;).
- Ensure all information and referral, one‑on‑one, and group education services provided are entered into the government's system of record.
- Utilize various technological tools (collaboration platforms, video conferencing software, project management tools) to effectively communicate with stakeholders and to provide virtual service delivery.
- Perform basic troubleshooting steps when technology challenges occur.
- Cross‑training and support for additional program areas as assigned.
- Support marketing and outreach initiatives to promote awareness and utilization of program services.
- Other duties as assigned.

Supervisory Responsibilities
- This job has no supervisory responsibilities.

Travel Requirements
- This job may require up to 50% travel for specified periods of time to provide in-person support at locations throughout the world and aboard Navy ships.
- This job may require travel for up to 6 months to provide in-person support at locations throughout the world.
- Must be able to obtain health screening requirements, to include medical and dental, for travel to remote locations.

Required Qualifications
- Candidates must live in Italy or Spain, or if living on the East Coast support a 5:00am-1:30pm EST shift
- The contract requires candidates for all positions outside of the United States to either have existing Status of Forces Agreement (SOFA) status or the ability to independently gain SOFA status.
- Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience.
- Experience making presentations and facilitating training for large and small groups in person and through online platforms.
- Experience using various forms of digital technology to facilitate virtual training.
- Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s): Deployment and Mobilization Support, Ombudsman Training and Support, Relocation Assistance, Life Skills Education, Transition Assistance, Family Employment Readiness
- Strong technical acumen using various tools to support virtual service delivery, communication, and collaboration (e.G. Outlook, Teams, Custom Databases, etc.) and ability to set up personal computer and AV equipment at various locations while on travel.
- Knowledge of the development and execution of needs assessment tools (i.E. surveys).
- Knowledge of the military and the challenges of the military lifestyle.
- Knowledge of social services and/or community resources.
- Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model.
- Proven experience managing multiple priorities.
- Ability to use verbal and written communication skills effectively.
- Proficiency in Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information.
- Must be able to meet naval shipboard requirements, to include physical requirements to navigate onboard, when deployed on navy ship.

Preferred Qualifications
- Prior experience working with the Fleet and Family Support Programs.

Other Skills and Abilities

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, passport, transportation, and auto insurance are required.

Competencies

- Ability to work both independently and as part of a team.
- Technological Proficiency: Ability to use various technological tools to effectively communicate with stakeholders and to provide virtual service delivery;
Experience with collaboration platforms, project management tools, and video conferencing software;
Able to perform basic troubleshooting steps;
Willingness to learn new forms of digital tools to perform job duties.
- Presentation Skills: Ability to delivery effective in person and virtual presentations;
know your audience and tailor content as necessary;
deliver presentation with enthusiasm and confidence;
incorporate anecdotes, examples, and personal stories to illustrate key points;
encourage audience interaction through questions, discussion, or activities.
- Time Management: Ability to manage time effectively, prioritize tasks, and meet deadlines with minimal supervision.




- Self‑Motivation: Must be able to stay focused and productive without constant oversight or the traditional office structure;
Can set goals and working independently.
- Organizational Skills: Must be able to keep track of tasks, documents, and deadlines with digital and physical organization tools and techniques .
- Customer Service - Manages difficult or emotional customer situations;
Responds promptly to customer needs;
Solicits customer feedback to improve service;
Responds to requests for service and assistance;
Delivers on commitments.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations;
Listens and gets clarification;
Responds well to questions;
Demonstrates group presentation skills;
Participates in meetings.
- Written Communication - Writes clearly and informatively;
Edits work for spellingand grammar;
Varies writing style tomeet needs;
Presents numerical dataeffectively;
Able to read and interpret written information.
- Professionalism - Approaches others in a tactful manner;
Responds well under pressure;
Treats others with respect and consideration regardless of their status or position;
Accepts responsibility for own actions;
Follows through on commitments.
- Resilience: Able to manage stress, maintain motivation and stay connected with colleagues.

Physical Demands

Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, other office equipment. Physical demands may differ at various locations throughout the world or aboard Navy ships. Carrying and transporting up to 25 pounds for extended periods of time may be required.

Work Environment

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have a quiet space with stable internet connection when not traveling.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c))

Emergo by UL's Human Factors Business Unit

Emergo by UL's Human Factors business unit is a global leader in Human Factors Engineering (HFE) services, with team members in the US, Europe, and Asia. Emergo by UL's HF staff consists of human factors professionals who perform research, design, and usability studies primarily for the medical and pharmaceutical industries.

- Serves as primary point of contact for specialty Human Factors advisory services throughout sales cycle, from initial contact through project scoping and contract execution
- Responsible for understanding specific customer needs, articulating Emergo by UL's value proposition in client presentations and proposals and managing client interactions to close sales
- Meets or exceeds quarterly and annual sales quotas;
works closely with subject matter experts to craft customized advisory service solutions that deliver value and address customer needs
- Develops sales pipeline via proactive outreach and attendance of trade shows and conferences
- Builds trust and engages with customers to identify their specific needs and pain points, e.G. understanding the opportunities surrounding Human Factors in customer's product development process, and integrating HF solutions in key steps
- Contributes to the development of marketing strategy and tactics for Human Factors business, including but not limited to identifying key industry events at which to represent the company
- Advises Human Factors business leadership on evolving customer needs, pain points, and industry trends to help inform future offerings
- Maintains ongoing plan to prioritize portfolio of target accounts and maintains relationships throughout the year
- Gains Human Factors knowledge quickly via internal training program and independent proactive research, including maintaining knowledge base around Human Factors best practices
- Proactively identify and target key customers for needs discovery and opportunity identification for Human Factors
- Bachelor's and/or graduate degree, in business, human factors engineering, biomedical engineering, life science or related field
- English proficiency must be at least C1 level
- 5+ years of consultative sales experience and proven ability to meet and exceed sales targets (minimum $3 million/year)
- Medical device and/or life science industry experience required
- Human Factors Engineering knowledge and experience preferrable
- Business acumen and deep understanding of business sales processes
- Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software




- Ability to travel including client visits and working at trade shows, up to 30%

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:
Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c))

Empresa

Superprof permite a millones de personas de encontrar profes particulares y de progresar en más de 2000 materias : matemáticas, inglés, dibujo, deportes.
En 10 años, Superprof se ha convertido en lider mundial de las clases particulares estando presente en más de 70 países.
¿La clave del éxito? Ofrecer a los profesores flexibilidad, libertad y un modelo con 0% comisión.

Ventajas

Gratuito, libre y sin ningún intermediario, Superprof te ofrece la posibilidad de dar clases particulares y compartir tus conocimientos de la materia que elijas.
Sólo tardas unos minutos en publicar tu anuncio, es sencillo y totalmente gratuito.
Miles de alumnos encuentran a su profesor en Superprof a diario.
¿Cómo funciona?
Publicas tu anuncio de clases de forma gratuita
Los alumnos se ponen en contacto contigo
Das tus clases y recibes tu remuneración (0% de comisión)
Con Superprof, tú eliges:
Tus tarifas: varian entre 15€ y 30€/h
Los alumnos a los que quieres dar clase
Manejar tus horarios y disponibilidad - 100% flexible
Si deseas impartir clases presenciales o en línea
¿Lo mejor? Un servicio de atención al cliente disponible 24/7 por email para responder a tus preguntas.

Misión

Tenemos una solicitud urgente: acompañar a un alumno que desea mejorar rapidamente su nivel de Música. La frecuencia deseada es de de 2 a 4 horas por semana. Sabemos que hay un alto numero de profesores disponibles en Las Palmas de Gran Canaria. ¡Si te encuentras disponible, por favor responde a la solicitud, gracias!

Conocimientos necesarios

La seriedad y profesionalidad es nuestra prioridad.
Lo que esperamos de ti:
- Puntualidad.
- Reactividad.
- Educación Pedagógica.
- Disponibilidad.
- Amabilidad.
- Vocación.
Estamos convencidos que estas son las cualidades clave para que los alumnos obtengan los resultados deseados.

Empresa

Superprof permite a millones de personas de encontrar profes particulares y de progresar en más de 2000 materias : matemáticas, inglés, dibujo, deportes.
En 10 años, Superprof se ha convertido en lider mundial de las clases particulares estando presente en más de 70 países.
¿La clave del éxito? Ofrecer a los profesores flexibilidad, libertad y un modelo con 0% comisión.

Ventajas

Gratuito, libre y sin ningún intermediario, Superprof te ofrece la posibilidad de dar clases particulares y compartir tus conocimientos de la materia que elijas.
Sólo tardas unos minutos en publicar tu anuncio, es fácil y totalmente gratuito.
Miles de alumnos encuentran a su profesor en Superprof a diario.
¿Cómo funciona?
Publicas tu anuncio de clases de forma gratuita
Los alumnos se ponen en contacto contigo
Das tus clases y recibes tu remuneración (0% de comisión)
Con Superprof, tú eliges:
Tus tarifas: varian entre 15€ y 30€/h
Los alumnos a los que quieres dar clase
Manejar tus horarios y disponibilidad - 100% flexible
Si deseas impartir clases presenciales o en línea
¿Lo mejor? Un servicio de atención al cliente disponible 24/7 por email para responder a tus preguntas.

Misión

Tenemos una solicitud urgente: acompañar a un alumno que desea mejorar rapidamente su nivel de Español. La frecuencia deseada es de 2 horas el fin de semana. Sabemos que hay un alto numero de profesores disponibles en Las Palmas de Gran Canaria. ¡Si te encuentras disponible, por favor responde a la solicitud, gracias!

Conocimientos necesarios

La seriedad y profesionalidad es nuestra prioridad.
Lo que esperamos de ti:
- Puntualidad.
- Reactividad.
- Educación Pedagógica.
- Disponibilidad.
- Amabilidad.
- Vocación. xhfqzwm
Estamos convencidos que estas son las cualidades clave para que los alumnos obtengan los resultados deseados.

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📌 Hotel Human Resources Specialist - Occidental Jandia Playa - (Las Palmas) (España)
🏢 Barceló Hotel Group
📍 España