Service Operations Manager (Data) - 100% remoto
Puede obtener más detalles sobre la naturaleza de esta vacante y lo que se espera de los solicitantes leyendo la información a continuación.
UST is looking for the very Top Talent…and we would be delighted if you were to join our family!
More in detail, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and a presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.
What are we looking for?
We are currently looking for a Service Operations Manager to join our Fintech team.
Skills
Change Management
Operational Reporting
Stakeholder Management
KPI Reporting
SLA Reporting
Data Analysis
Technical Team Coordination
Monitoring & Management
Operational GovernanceContinuous Improvement
Mandatory requirements
4+ years of experience in operational coordination, service management, or technology operations environments.
Proven experience in Incident Management and Change Management processes.
Strong operational reporting and management information skills.
Experience producing KPI, SLA, availability, and operational performance reports.
Strong analytical skills with the ability to identify trends, risks, and recurring issues from operational data.
Experience coordinating multiple technical teams during incidents and critical situations.
Strong stakeholder management and communication skills.
What can we offer?
23 days of Annual Leave plus the 24th and 31st of December as discretionary days!
Numerous benefits (Heath Care Plan, Internet Connectivity, Life and Accident Insurances).




Free access to several training platforms
Professional stability and career plans
UST also, compensates referrals from which you could benefit when you refer professionals.
The option to pick between 12 or 14 payments along the year.
Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…)
UST Club Platform discounts and gym Access discounts
In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.
Role : Talent Operations Manager (Remote)
Location : Remote (Work from Anywhere)
Role Overview
We are hiring for one of our clients, seeking a Talent Operations Manager to work on a full-time basis. This role focuses on optimizing talent acquisition processes and enhancing operational efficiency across general teams. The position requires managing workflows to support scalable hiring initiatives and improving candidate experience.
Key Responsibilities
Design and implement scalable talent operations frameworks to streamline recruitment workflows.
Collaborate with cross-functional teams to refine hiring strategies and ensure alignment with business goals.
Monitor and analyze key performance metrics to identify bottlenecks and recommend process improvements.
Oversee the implementation of applicant tracking systems and other HR technologies to enhance data accuracy. xhfqzwm
Develop and maintain documentation for talent operations policies, procedures, and best practices.
Required Skills & Qualifications
Experience managing talent operations or HR
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