Transcom is a integral community of customer experience experts – nimble, driven, and committed to the brands we serve. Join us as an Operations Manager, where you’ll lead new client accounts, drive growth, and collaborate with top-performing teams to deliver outstanding results. Ready to make an impact? and let’s start something brilliant!What's in it for YOU !International and inclusive environment, that makes you feel supported, encouraged, and welcome from day oneContinuous development through our internal learning platforms and external trainingModern and comfortable office and relaxing spaces to take a breakFlexible work scheduleLife-work balanceOn-site working modelCorporate benefits and discountsTo be successful in this role,
the following is neede d :Previous experience of CX and/or BPO environment at OM or similar levelExperience in Team managementAble to manage profit and lossStrong verbal and written communication skillsAbility to build lasting relationships with internal stakeholdersSkilled at working with clients and their needsPositive attitude and willingness to provide brilliant customer experienceBelief that customers deserve more than just supportC1 or native written and spoken proficiency in Spanish and EnglishAdditional languages such as German or Dutch would be a bonusClosing date for applications is Sunday 11th October 2026.At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.#J-18808-Ljbffr