The purpose of this role is to develop required software features, achieving timely delivery in compliance with the performance and quality standards of the company.

Job Description:

Omega CRM Consulting is looking for a Systems Operations Specialist that would like to collaborate with one of the top general pharmaceutical companies.

The ITMS Strategic Marketing and Healthcare Solutions (SMHS) team is seeking an eager, motivated self-starter who wants to grow technically and is excited about proactively supporting systems in this domain. Expectation is that this individual will want to become the IT subject-matter expert (SME) for these systems, including hands-on development and configuration of these systems in order to deliver quality releases to our business partners in a timely fashion.

As a member of ITMS SMHS team, the individual will work for the DevOps Lectrona product team as a developer, being responsible for the analysis, planning, implementation, customization, enhancement, and support of the Grants Funding and Early Access systems.

Tasks & Responsibilities:




- Be a developer supporting the Grants Funding and Early Access systems by keeping them updated and compliant.
- Perform business analysis to gather requirements and other demands.
- Translate business requirements into specifications.
- Perform day to day troubleshooting and maintenance of the system.
- Apply updates to the systems as necessary.
- Create and maintain system documentation.
- Design and implement technology best practices, guidelines, and processes.
- Become a SmartSimple Cloud Configuration Specialist.
- Provide support as required to ensure the availability and performance for the solutions and their environments.
- Process/handle tickets created in the Service Management tool related to the Grants Funding and Early Access applications.

Skills & Experience
- Fluent English level, both written as verbal.
- Experience with HTML, CSS, JavaScript, jQuery, SQL.
- Experience with wr

📌 Applications Support Specialist (España)
🏢 Dentsu
📍 España