Sessions is a boutique indoor cycling studio in Madrid. We’re looking for a warm, energetic and dependable person to support our clients and keep the studio running smoothly.

This is a hands-on role combining customer service, sales, cleaning and daily studio operations. We need someone who takes pride in excellent service and brings focus, initiative and professionalism to every shift.

Responsibilities

* Welcome clients, manage check-ins and assist with bookings.

* Explain and sell class packs and memberships, and follow up with interested clients.

* Handle client questions and concerns professionally in English and Spanish.

* Prepare the studio before classes and reset it between sessions.

* Carry out regular cleaning and housekeeping, including bathrooms, showers, equipment and common areas.

* Follow opening and closing procedures and maintain accurate booking and payment records.

Requirements

* Previous customer service experience in hospitality, fitness or a similar service-focused environment.





* Familiarity with the boutique fitness business model and its emphasis on personal service, memberships and repeat clients.

* Full professional fluency in both English and Spanish.

* Confidence selling to clients and recommending suitable memberships and class packs.

* Willingness to carry out light to medium cleaning and housekeeping as a regular part of the job.

* Excellent punctuality, attention to detail and the ability to work independently.

* Comfort using booking systems and learning new software.

* Availability to work the agreed schedule throughout December 2026.

Schedule and start date

Part-time, with availability for either:

* Morning shifts: 06:30–11:30

* Afternoon/evening shifts: 17:30–21:00

Start date: as soon as possible.

Sessions offers a warm, energetic atmosphere. This is an ongoing operational role requiring consistent attendance and serious commitment.

To apply

Please submit your CV and a short introduction ex

📌 Customer Service (Madrid)
🏢 Sessions
📍 Madrid