What You’ll Do on a Typical Day
- Advise and arrange travel for corporate business customers (both individuals and groups)

Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil.
- Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
- Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
- Use of Amadeus Integral Distribution System - Refreshment training may be provided
- Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
- Use positive telephone service techniques and act on special customer requests
- Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
- We look forward to sharing more detailed job functions and key performance indicators during the interview process.

What We’re Looking For
- Passion for excellence in client service,



including proactive anticipation of needs
- Native GDS expertise (Amadeus) >> two years minimum experience
- Professional communication in English (written and verbal) is a must, Spanish and any additional European language could be considered a plus
- Attention to detail
- Act with integrity, and look after personal traveler information
- Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
- Resolving customer issues quickly and independently / with supplier
- Teamwork and openness to feedback

Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work fixed afternoon shifts and weekends.
LocationPoland
The #TeamGBT ExperienceWork and life: Find your happy medium at Amex GBT.
- Flexible benefits are tailored to each country and start the day yo

📌 Travel Counselor (Pol)
🏢 American Express Global Business Travel
📍 Pol