Key Job Responsibilities

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Equipment Operation

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- Assist in cleaning, testing, maintaining, prepping and repairing equipment prior to an event
- Drive Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
- Troubleshoot technical issues and resolve problems quickly as they arise.
- Do the Right Thing - Complies with all Company security and safety measures.
- Adhere to health and safety regulations and wear appropriate PPE.
- Report all health and safety issues to the HSE Manager or Project Manager onsite.
- At times the technicians will work as part of a team on larger scale projects.

Customer Service

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- Deliver World Class Service - Strives to exceed the expectations and needs of internal and external customers.




- Values People - Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/venue/client relationship. Technical Ability
- Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
- Handles equipment challenges and changes in a timely and professional manner.

Systems Knowledge

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- Do the Right Thing - Understands company processes, follows procedures and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
- See the Bigger Picture - Increases revenue by utilising floor up-selling techniques.
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📌 Event Technician – Warehouse (Sabadell)
🏢 Encore
📍 Sabadell