04 oct
|
CloserHire
|
Málaga
No experience? That's fine — this one comes with full
training, in Malaga, Spain. A typical day You'll spend most of it
on handle incoming and outgoing calls, as well as customer requests
via Live, and chat and email. Support customers with questions
about orders, products, and promotions, always ensuring a
professional and friendly approach. Process calls redirected from
stores and register them accurately in the ticketing system. Follow
established procedures and project guidelines to ensure consistent
service. Focus on delivering exceptional customer service and
continuously improving customer satisfaction. Work collaboratively
with colleagues, communicating quickly and effectively across
different channels. Meet performance targets while ensuring quality
in every interaction. Potential to handle customer inquiries via
social media channels in the future. Would you fit? We're looking
for someone with fluent, dutch and good, and english (both written
and spoken). Previous experience with computer systems and CRM
tools, with the ability to multitask across them.
Customer-friendly,
patient, and able to manage difficult situations
with professionalism and positivity. Punctual, detail-oriented, and
proactive in developing knowledge about services, procedures, and
products. Strong teamwork and communication skills. Comfortable
working in a fast-changing environment. The money 19 200€ year One
honest note on Barcelona: rents are higher than in Lisbon or Sofia,
so budget accordingly. What comes with it Private Health Cover Paid
Training Benefits Full-time, permanent Spanish contract with full
registration in the Spanish healthcare system from day one. Paid
training and onboarding program. Paid vacation (4 weeks + 4
additional days per year). Career growth opportunities and
professional development programs. Modern and spacious office in
Benalmádena, Málaga. Working schedule: rotating shifts between
Monday–Friday (08:00–21:00), Saturday (09:00–17:00), and Sunday
(11:00–17
📌 Customer Service Advisor with Dutch – Malaga, Spain (Málaga)
🏢 CloserHire
📍 Málaga