After Sales Technician Support (Madrid)

After Sales Technician Support (Madrid)

04 oct
|
Palfinger Ibérica
|
Madrid

04 oct

Palfinger Ibérica

Madrid

Overview Join to apply for the After Sales Technician Support (f/m/d) role at PALFINGER Iberica. PALFINGER is a integral technology and engineering company, leading manufacturer of crane and lifting solutions with ~12,350 employees. We offer a dynamic environment and opportunities for development. Responsibilities * Provide remote and on-site technical support to the dealer network to ensure equipment operates efficiently. * Monitor and manage follow-ups on service campaigns and specific actions. * Translate and distribute technical documentation to relevant stakeholders. * Participate in training sessions in Spain and Austria to maintain and enhance technical expertise. * Deliver hands-on technical training covering repair and commissioning of equipment to dealer personnel as needed. Qualifications * A degree in Mechanical, Electronic, or Industrial Engineering, or a related field, with at least 3 years’ experience in after-sales service or maintenance of heavy machinery. * Strong technical expertise in mechanics, hydraulics, and electronic systems,



including troubleshooting with diagnostic tools. * Proven ability to provide exceptional customer service, managing complex situations under pressure while ensuring quality standards both remotely and on-site. * Excellent teamwork skills with a collaborative mindset and focus on achieving shared goals. * Fluency in Spanish (C1) and English (C1 level) both spoken and written. Benefits * Comprehensive Benefits: Competitive salary, medical insurance, and access to the Inspiring Benefits platform with exclusive discounts. * Well-being & Lifestyle: PALFit Action program, fresh fruit at office locations, and a positive work environment. * Learning & Development: Access to Udemy Business courses and various training opportunities. * Real-World Experience: Hands-on involvement in real projects from day one with mentorship. * Collaborative Culture: Proactive, supportive team with open communication. How to apply To apply, please s

📌 After Sales Technician Support (Madrid)
🏢 Palfinger Ibérica
📍 Madrid

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