03 oct
|
Michael Page International
|
España
03 oct
Michael Page International
España
Referencia: JN- Publicado el: Ubicación: Barcelona Ciudad, España, ESTipo de contrato: Jornada completa Empresa: Michael Page Sector: Tecnología Sub Sector: Service Delivery Industria: Technology & Telecoms Localización: Barcelona Ciudad Tipo de Contracto: Permanente Nombre del consultor: David Garcia Muñoz International end client company Professional development Dónde vas a trabajar? International organization operating in a highly regulated and mission-critical industry. With a significant global footprint and a complex technology landscape, the company is investing in the modernization and governance of its IT Operations function to support continued growth, operational excellence, and business resilience. Descripción Define and evolve the global Vendor Management Office (VMO) framework, governance model, and operating standards across IT Operations. Establish a scalable approach to vendor governance covering supplier performance, contract oversight, risk management, compliance, reporting, and service integration. Lead governance activities for strategic technology providers, including performance reviews, escalation management, executive reporting, and continuous improvement initiatives. Ensure contractual commitments, service levels, and operational performance are aligned to business objectives. Coordinate governance across multiple internal teams and external service providers, driving accountability and effective collaboration. Identify risks, dependencies, and service gaps across the vendor ecosystem and implement corrective actions where needed. Drive governance forums and stakeholder engagement at operational,
tactical, and executive levels. Promote continuous improvement and represent vendor governance within broader IT Operations and transformation initiatives. A quién buscamos (H/M/D)?Bachelor's degree or equivalent professional experience in IT, Business, Finance, or a related discipline.7+ years of experience in IT Vendor Management, Supplier Governance, IT Service Management, Service Delivery, Contract Management, or outsourced IT environments. Proven experience leading or developing a Vendor Management Office (VMO), SIAM capability, multi-vendor governance model, or similar function. Strong knowledge of vendor performance management, SLA/KPI governance, risk management, and contractual oversight. Experience working with strategic technology vendors in complex managed-service and multi-supplier environments. Strong stakeholder management skills, with the ability to influence senior leaders and manage executive-level escalations. Solid understanding of ITSM practices, service integration principles, and governance tools such as Service Now. Excellent communication, analytical, and presentation skills. Fluent English and ability to work effectively in international environments. Cuáles son tus incentivos? Opportunity to build and shape a strategically important global governance function. Exposure to executive stakeholders and enterprise-wide transformation initiatives. International and highly collaborative working environment. Competitive compensation package and benefits. Long-term career growth opportunities within a large and complex global organization.
📌 Head Of It Vendor Management (End Client Company) (España)
🏢 Michael Page International
📍 España