Job Description
Lea el resumen de esta oportunidad para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren.

As a Meetings & Events Business Solutions Trainee, you’ll play a vital role in empowering our MICE teams across our Leased, Managed, and Franchise Hotels by supporting and enhancing our Meetings & Events (M&E;) systems and tools.

This is a global role, working across multiple markets and regions, supporting hotel teams from Europe to the Middle East, Africa, and beyond.

It’s an exciting opportunity to improve efficiency, drive digital transformation, and support data‑driven decision‑making across our global hotel portfolio — with a primary focus on Connectivity‑related projects.

Your Key Focus: Connectivity Projects

We are currently onboarding 55 external partners that will be able to send RFPs and instant bookings directly into our Central Reservation System (CRS).

As a trainee, your main responsibility will be to ensure that all content on these external platforms is accurate, complete, and centrally managed for our M&E; Club Hotels — Radisson hotels where Meetings & Events are supported through a centralised model.

This role requires a detail‑oriented and tech‑savvy mindset, as you’ll help ensure seamless, professional representation of our hotels across all connected portals.

While connectivity‑related work will be your key focus, you may also support the Business Solutions team on ad‑hoc projects, depending on business priorities and system‑related needs.

What You’ll Be Doing

-

- Take ownership of content quality and consistency across third‑party RFP and instant booking platforms for M&E; Club Hotels.





- Act as a key support in the rollout and management of our connectivity project with 55 external partners.

- Ensure our CRS accurately reflects up‑to‑date meeting and event‑related content from connected portals.

- Support hotel teams in understanding and utilizing connected systems effectively.

- Assist in configuration support for franchise and managed hotels.

- Collaborate with internal teams to develop user‑friendly training and reference materials.

- Provide occasional support to other Business Solutions initiatives on a project basis.

Duration & Start Date

Duration: 1 year

Start date: Mid‑October

Qualifications

-

- Being eligible to sign an internship agreement with an academic institution.

- Hands‑on experience or strong interest in Meetings & Events operations within hospitality.

- Technical curiosity with Sales & Catering systems (e.g., SAP, Opera, TMS for Meetings).

- Comfort working with digital systems and structured content management.

- Excellent communication and training skills across diverse, multicultural teams.

- Strong attention to detail and a proactive, solution‑focused mindset.

- Ability to manage multiple priorities and adapt in a fast‑paced environment.

- Passion for learning and improving user experience through technology.





- Fluency in English is required; additional languages are a strong plus due to the international scope of the role.

Additional Information

Why Join Radisson Hotel Group?

-

- Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

- Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

- Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

- Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

- Enjoy Integral & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits – like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

- Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide

- Guaranteed minimum of 30% off for your Friends & Family

- Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

We welcome applicants from all backgrounds, abilities, and experiences. xghoner If you need any adjustments during the application process, please let us know.

#J-18808-Ljbffr

📌 Meetings & Events Business Solutions Trainee (Madrid)
🏢 Radisson Hotel Group
📍 Madrid