03 oct
|
CloserHire
|
Málaga
19 200€ year — plus Private Health Cover, Paid Training. Customer Service Advisor with Dutch in Malaga, Spain.
What you'll actually take home
19 200€ year
One honest note on Barcelona: rents are higher than in Lisbon or Sofia, so budget accordingly.
The perks, in full
- Private Health Cover
- Paid Training
Everything else in the package
You also get full-time, permanent, spanish contract with full registration in the Spanish healthcare system from day one. Paid training and onboarding program. Paid vacation (4 weeks + 4 additional days per year). Career growth opportunities and professional development programs. Modern and spacious office in Benalmádena, Málaga. Working schedule: rotating shifts between, and monday–Friday (08:00–21:00), Saturday (09:00–17:00), and Sunday (11:00–17:00), with two free weekends per month. International, diverse, and supportive work environment.
The job itself
CloserHire is partnering with a integral leader in customer experience and digital solutions to recruit Dutch-speaking Customer Service Advisors for an e-commerce project based in Benalmádena, Málaga. This is a fantastic opportunity to join an international team while supporting customers with world-class service.
Day to day that means handle incoming and outgoing calls, as well as customer requests via Live, and chat and email. Support customers with questions about orders, products, and promotions, always ensuring a professional and friendly approach. Process calls redirected from stores and register them accurately in the ticketing system. Follow established procedures and project guidelines to ensure consistent service. Focus on delivering exceptional customer service and continuously improving customer satisfaction. Work collaboratively with colleagues, communicating quickly and effectively across different channels. Meet performance targets while ensuring quality in every interaction. Potential to handle customer inquiries via social media channels in the future.
Wha
📌 Customer Service Advisor with Dutch – Malaga, Spain (Málaga)
🏢 CloserHire
📍 Málaga