Titan OS), the Barcelona-based technology, entertainment, and advertising company is looking for you!
Our platform combines content discovery and advertising technology in one solution, helping leading TV brands unlock greater value. Titan OS powers devices from major brands including Philips, AOC and JVC, reaching millions of viewers across Europe and LATAM. Titan OS is also powering free premium FAST Channels on selected SONY Android TVs.
In this role, you will bridge the gap between development, quality assurance, and operations as the guardian of the process.
The adecuado candidate is deeply process-oriented, possesses strong ITIL framework knowledge, and understands how a piece of code safely moves from a QA testing environment into a live production deployment. This role is a perfect stepping stone for a senior specialist looking to eventually transition into a Service Delivery Manager (SDM) career path.
Process Ownership & ITIL Governance

Own, manage, and continuously optimize core ITIL processes, ensuring alignment with business goals.
Monitor process compliance across cross-functional teams and identify bottlenecks or areas for automation and improvement.
Define, track, and report on process KPIs and SLA metrics to senior leadership and SDMs.
Release & Deployment Management

Govern the Release and Deployment lifecycle, ensuring all changes are deployed with minimal risk and zero disruption to live services.
Coordinate with engineering and infrastructure teams to plan, schedule,



and control the movement of releases across different environments.
QA Testing Phase Alignment

you must understand the core mechanics of the QA testing phase (e.g., Regression, UAT, Sanity checks) to validate that entrance/exit criteria are strictly met before deployment.
Ensure test results, bug logs, and sign-offs are properly documented and compliant with operational standards.
3–5 years of experience in IT Process Management, Change Management, Release Management, or a closely related operational role (This is a mid-to-senior level role; Strong ITIL knowledge is mandatory. Having an ITIL 3 or 4 Foundation or Specialist Certificate is highly preferred and a major advantage.
~ Deep understanding of the Release & Deployment Management process (CI/CD concepts, rollback strategies, environment management).
~ You don't need to write test cases, but you must know what a successful testing phase looks like and how to audit it.
~ Jira, Confluence, ServiceNow).
~ Ability to say "No" to a deployment if the process gatekeeping criteria (QA sign-off, documentation) are not met.
~ High diplomacy skills to successfully collaborate with developers, QA engineers, customers and business stakeholders.

Centrally located office in the heart of Barcelona, with public transportation nearby
Private health insurance
A unique opportunity to join a well-funded, high-growth company in the early stages to help shape a product/business that will impact millions.
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📌 Process Manager (ITIL & Release Governance) (Barcelona)
🏢 Titan Operating System
📍 Barcelona