The bilingual Regional Field Underwriter is a key member of Manulife's renowned Underwriting team, operating at the intersection of field-level collaboration and innovative underwriting practices across Quebec, Manitoba, Saskatchewan and Atlantic Canada. This role involves working closely with advisors, clients, and wholesalers, providing expert medical and financial field underwriting services, including case packaging and cover memo preparation. The Regional Field Underwriter plays a crucial role in supporting our Summit Experience and enhancing client satisfaction and business growth through excellence in field underwriting. Key Responsibilities:
- Conduct risk assessment and classification in alignment with Manulife's philosophy and standards.
- Proactively and reactively support advisors and clients, particularly with large life insurance cases over $5 million.
- Enhance sales through strong advisor relationships and excellence in field underwriting practices.
- Prepare comprehensive cover letters and respond to preliminary opinions and inquiries promptly.
- Engage directly with clients to provide curated preliminary opinions.
- Collaborate with the National Field Underwriter and Head Office underwriters to ensure consistency and the highest quality decisions.
- Maintain positive and effective relationships with internal and external partners, including advisors, wholesalers, and other specialists.
- Stay updated with industry trends and guidelines by attending underwriting and sales team meetings.
- Manage client expectations by identifying unwanted risks and suggesting alternative product solutions.
- Align with consumer laws and regulations regarding risk classification, confidentiality, and disclosure.
- Identify and propose solutions to enhance processes and customer experience.
- Create and deliver presentations and conduct regular in-person meetings to strengthen advisor relationships.
- Represent Manulife externally.