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Job Category
Customer Success
Job Details

About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is the #1 AI CRM in the world, where humans and agents drive customer success together. Here, ambition becomes action, technology meets trust, and innovation is a way of life.



We're looking for Trailblazers who are passionate about helping companies and the world through AI.

The Senior Account Manager is part of our Professional Services team, where we combine strategic consulting, Salesforce technology, and executive relationships to drive the digital transformation of our most strategic customers. You will own and grow strategic relationships across a defined portfolio, driving sustained value through Salesforce solutions and long-term digital transformation initiatives.

What You'll Actually Be Doing
• Own and expand executive relationships, acting as a trusted advisor at C-level.
• Lead strategic account planning and execution to deliver sustained revenue growth.
• Lead complex, multi-threaded sales cycles across large enterprise environments.
• Position Salesforce solutions as a driver of business transformation across people, process, and technology.
• Collaborate closely with license sales, Professional Services, and wider internal teams to

📌 Senior Account Manager, Professional Services (Madrid)
🏢 Salesforce
📍 Madrid