Location: Brindisi, Italy or Valencia, Spain, Hybrid Employment: Full-Time Contract Duration: 6 months, with potential extension Language: Fluent English required Industry: International Organizations / Enterprise IT / Managed Services About The Opportunity Pragmatike is recruiting on behalf of a major international organization for an Application Support Technician to join a general Digital Solutions Managed Services team. You’ll support a portfolio of business-critical applications and enterprise tools, working across application maintenance, Tier-2 support, databases, Windows/Linux environments, and end-user support. This is a hands-on role for someone who enjoys troubleshooting complex technical issues, working across different technologies, and keeping production systems reliable and available. What You’ll Do * Provide day-to-day Tier-2 support and maintenance for business applications and enterprise tools. * Troubleshoot application issues, identify root causes, and escalatinate complex incidents when required.



* Perform administration and troubleshooting across MSSQL and open-source databases. * Support application releases, upgrades, configuration changes, and deployments. * Assist with structural application changes required during system upgrades. * Support applications running across Windows and Linux environments. * Respond to application-related queries from users working across different locations. * Support the deployment of tools and operational processes that improve service delivery. * Provide knowledge transfer to Tier-1 teams and support end-user training when required. * Maintain technical documentation, system reports, and knowledge-base content. * Participate in operational meetings and collaborate with other technical teams. * Contribute to special projects and provide additional technical support when required. * Participate in a rotating 24/7 on-call schedule, approximately one week per month. What We’re Looking For * 3+ years of experience

📌 Application Support Technician (Comunidad Valenciana)
🏢 Pragmatike
📍 Comunidad Valenciana