Location: United States - Remote

Other Considerations: U.S. Citizen or Permanent Resident Required with the ability to obtain a Public Trust

LTS is seeking an experienced ServiceNow System Administrator to support the implementation, configuration, security, governance, and ongoing administration of the ServiceNow platform supporting a mission-critical Department of Veterans Affairs (VA) program.

The ServiceNow System Administrator will play a key role in establishing foundational platform standards, administrative processes, environment controls, user and access governance, security configurations, integrations, and operational procedures. This individual will work closely with platform architects, developers, cybersecurity personnel, infrastructure teams, and program leadership to ensure the ServiceNow environment is secure, stable, supportable, compliant, and governed in alignment with VA OIT standards and federal cybersecurity requirements.





This is an opportunity to help establish and mature a ServiceNow environment within a complex federal enterprise while contributing directly to platform reliability, security, governance, and modernization.

What You’ll Do:

• Support the initial configuration and operationalization of ServiceNow instances across development, test, staging, and production environments, including platform settings, plugins, properties, user/group structures, and administrative standards.
• Manage, configure, and maintain ServiceNow instances to ensure platform availability, performance, stability, security, and supportability.
• Prepare and support ServiceNow instance clones, upgrades, health checks, patching, release activities, and other advanced platform administration activities.
• Establish and administer controlled promotion of configuration changes between environments using approved ServiceNow deployment mechanisms and change processes.
• Manage activation and configuration of ServiceNow plugins and platform capabilities in accorda

📌 Remote ServiceNow System Administrator (Santa Cruz de Tenerife)
🏢 LTS
📍 Santa Cruz de Tenerife