Experience the power of a game-changing career

Want to be part of an innovative and growing team? We're a integral technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

If you're looking to grow and be inspired, as a Inside Sales Representative Hybrid in Valencia you will be part of our team of game-changers who are powering the brands of the future.

What you will do in this role

In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.

As an Inside Sales Representative, you will play a key role in driving business growth by engaging with prospective and existing customers, identifying their needs, and delivering tailored solutions.

Your responsibilities will include:

-Managing inbound customer inquiries via phone and email, providing timely, professional, and accurate support.
-Consulting with customers to understand their business needs and recommend appropriate products and services.
-Building and maintaining strong relationships with leads and customers to foster engagement and drive sales opportunities.
-Accurately updating and maintaining customer information and sales activities within the CRM system.
-Achieving individual sales targets and contributing to overall team performance goals.
-Developing and maintaining a strong understanding of products, pricing, promotions, and internal procedures.




-Ensuring service quality meets contractual objectives and key performance indicators (KPIs).
-Delivering an exceptional customer experience through professional, courteous, and customer-focused interactions.
-Supporting customer retention efforts by ensuring satisfaction and identifying opportunities for upselling and cross-selling.
-Participating in initiatives designed to enhance customer satisfaction, improve sales performance, and drive continuous improvement.
-Conducting outbound follow-up activities related to marketing campaigns, lead nurturing, and business development opportunities when required.

What you'll bring:

-Strong communication and relationship-building skills.
-Customer-focused mindset with a passion for sales.
-Ability to work in a target-driven environment and meet performance objectives.
-Experience using CRM platforms and managing customer pipelines.
-Excellent organizational and problem-solving skills.
-Native French and advanced English skills

It would be a plus if you have

- Previous experience working with channel

What's in it for you

- Full time 39 hours/week permanent contract: Monday to Friday from 09:00 - 18:00
- Salary 20.876 euros gross/year + up to 5.000 euros gross/year in bonus private medical insurance
- Great office location in Valencia
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

R1768620

📌 Inside Sales Representative - (French - speaking) - Hybrid (Valencia)
🏢 Concentrix Spain
📍 Valencia