Aircall is a unicorn, AI-powered customer communications platform used by
22,000+ companies worldwide to drive revenue, resolve issues faster, and scale
customer-facing teams. We’re redefining customer communications by bringing
voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder.
Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines
post-call work, and AI Assist Pro delivers real-time guidance so people can do
their best work. The result is higher revenue, faster resolutions, and teams
that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American
presence anchored in Seattle, our North American HQ, and teams across Madrid,
London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve
built a product customers love and a business that’s scaling quickly, backed by
world-class investors and driven by rapid AI innovation across multiple product
lines.

At Aircall, you’ll join a company in motion. We’re ambitious,



product-driven,
and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on
delivering meaningful outcomes. We value ownership, continuous learning, and
thoughtful speed. If you thrive in a collaborative, fast-moving environment
where trust and impact matter, you’ll feel at home here.

The Role

We’re looking for a strong Senior Python Engineer who’s eager to go beyond
traditional backend development.

This role is for someone ambitious—someone who takes pride in building things
well, but knows how to move fast in a startup environment. You strike the right
balance between clean architecture and pragmatism, between perfection and
progress.

You’re energized by hard technical problems—distributed systems, AI
orchestration, architectural trade-offs, performance, and scalability. You can
go deep when

📌 Senior Backend Software Engineer (Madrid)
🏢 Aircall.io
📍 Madrid