Your Responsibilities
- Timetable Management:
- Communicate promptly with students regarding timetable changes, progression, and pathway options.
- Maintain accurate records using the timetable tracker.
- Coordinate the selection of pathways for students.
- Communicate details about certificate programs available for students.
- Ensure SYS is prepared for intake and promptly address any related issues.
- Collaborate with the Berlin team on English enhancement courses.
- Collaborate with the Berlin team on Spanish and English lessons (Inlingua)
- Create modules and add students to Canvas for Study Methods and Research Methodology.
- Attendance Monitoring:
- Monitor student attendance closely in adherence to the Policy and Process.
- Issue attendance warnings as necessary and track student feedback.
- Prepare attendance reports and handle related queries via the Attendance mailbox.
- Liaise with lecturers regarding attendance registers and any associated issues.
- Process absence authorization requests, excuses, and Attendance Letter requests.
- Supervision of Deferrals,



term-breaks, withdrawals, and course changes for the BCN/Madrid campus students. Sending withdrawal notices. Following up with online students.
- Study Tools Support:
- Provide newly registered students with Outlook credentials.
- Offer assistance to students navigating Canvas, the Student Portal, Outlook, and ProQuest.
- Event management including Orientation, info-sessions, and graduation.
- Coordinate module surveys and achieve 60% of response rate.
- Supporting registration and finalization of registration on campus where needed
- Support students upon arrival with student services matters, including TIE, accommodation, and events.
- Assist with on campus student events
- Assist with various administrative/events/operations tasks as needed.
Your profile

Essential
- An undergraduate degree or equivalent experience.
- Customer-focused with excellent interpersonal skills, including professional cred

📌 Program Coordinator (Barcelona)
🏢 GUS Germany
📍 Barcelona