Aircall is a unicorn, AI-powered customer communications platform used by
22,000+ companies worldwide to drive revenue, resolve issues faster, and scale
customer-facing teams. We’re redefining customer communications by bringing
voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder.
Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines
post-call work, and AI Assist Pro delivers real-time guidance so people can do
their best work. The result is higher revenue, faster resolutions, and teams
that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American
presence anchored in Seattle, our North American HQ, and teams across Madrid,
London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve
built a product customers love and a business that’s scaling quickly, backed by
world-class investors and driven by rapid AI innovation across multiple product
lines.

At Aircall, you’ll join a company in motion.



We’re ambitious, product-driven,
and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on
delivering meaningful outcomes. We value ownership, continuous learning, and
thoughtful speed. If you thrive in a collaborative, fast-moving environment
where trust and impact matter, you’ll feel at home here.

The embedded technical partner for a focused portfolio of Aircall's most
strategic general accounts, driving agentic AI adoption use case by use case, in
lockstep with Key Account Managers, from a first deployed use case to
platform-wide expansion.

ABOUT THE TEAM

Aircall's Forward Deployed Engineering team connects our innovative AI Agents
technology to real-world customer workflows. We turn possibility into production
by delivering automation that improves customer experience, boosts productivity,
and unlocks new b

📌 Senior Forward Deployed Engineer – Key Accounts (Madrid)
🏢 Aircall.io
📍 Madrid