03 oct
|
Exoticca
|
Barcelona
03 oct
Exoticca
Barcelona
What Is Exoticca?
Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.
We are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.
What You Will Do:
Primary Focus: Outbound/Inbound Calls. The main function will be making calls. For a 4-hour shift, between 2 and 3 hours will be spent calling markets in Spain, Mexico, the USA/Canada, and the UK. Therefore, fluency in both English and Spanish is essential.
Basic Salesforce Case Management: Handling simple inquiries via email, such as sending links to training calendars or providing basic information about the platform, specific trips, or destinations.
Certificate Creation in Canva: Using pre-existing templates to add names and dates, then sending the completed certificates to agents via Salesforce email.
Simple Lead Management in Salesforce: Maintaining organized follow-ups with agents. This includes making calls, scheduling next steps, tracking when training invitations were sent, and rescheduling as needed.
Product and Training Presentations: Creating slide decks using established templates and models. This involves migrating and adapting existing information to the specific product or topic required.
What We Offer
• Paid internship with learning opportunities in an international environment
• Versátil schedule adapted to university obligations
• On-site work model: modern offices in central Barcelona (Aribau/Diagonal area)
• Travel discounts with Exoticca
• Unlimited coffee, team events, English classes, and more
• A you
📌 B Travel Support Intern (Barcelona)
🏢 Exoticca
📍 Barcelona