Ingram Micro is seeking a Billing Technical Support Lead to resolve complex billing, invoicing, and platform issues. You will lead a team, manage on-call rotations, and coordinate with Engineering, Product, Finance, and Vendor teams to ensure a seamless customer billing experience.You will drive root-cause analysis, onboarding of processes, and post-incident reviews, while ensuring SLA attainment and high customer satisfaction.#J-18808-Ljbffr
📌 Billing Tech Support Lead — Cloud & Api Expert (Santander)
🏢 Ingram Micro
📍 Santander
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