03 oct
|
Multikidscrossing
|
Madrid
03 oct
Multikidscrossing
Madrid
Company: La VesteLocation: Madrid, SpainEmployment Type: Full-TimeStart Date: ImmediateLa Veste is a Spanish fashion brand known for its bold creativity, timeless style, and vintage-inspired collections, all crafted in Spain. We are looking for a passionate and customer-focused professional to join our team and help deliver an exceptional experience to our growing international community.Key Responsibilities- Serve as the primary point of contact for customers via email, chat, and social media.- Provide outstanding support before, during, and after purchase.- Assist customers with product information, sizing, availability, and orders.- Manage order tracking, returns, exchanges, and issue resolution.- Maintain accurate customer records within CRM systems.- Work closely with the e-commerce, logistics,
and marketing teams to ensure a seamless customer journey.- Identify opportunities to improve customer satisfaction and loyalty.Requirements- Excellent written and verbal communication skills in English (Spanish is a plus).- Previous experience in Customer Service, Customer Experience, Retail, Fashion, or E-commerce.- Strong problem-solving and organizational skills.- Customer-oriented mindset with high attention to detail.- Ability to multitask in a fast-paced environment.- Immediate availability.WHAT WE OFFERImmediate start.Opportunity to work with a fast-growing international fashion brand.Creative, dynamic, and collaborative work environment.Employee discounts on La Veste collections.Professional growth and development opportunities.#J-18808-Ljbffr
📌 Customer Seervice Internship (Madrid)
🏢 Multikidscrossing
📍 Madrid