Overview As Principal Product Manager for Elastic Security, you shape product direction for strategic enterprise accounts. You translate diverse customer needs into a coherent roadmap, balancing stakeholder priorities and ensuring value for the wider market. You’ll own the enhancement-request pipeline, collaborate with Product, Sales, Customer Success, Engineering, and Legal, and maintain trusted executive relationships. This role blends strategic influence with hands-on product leadership in a remote-first, high-impact environment. Compensaciones / Incentivos * remote-first * competitive pay * health coverage for family * flexible locations and schedules * generous vacation * parity of benefits across regions Responsabilidades * Own and manage enhancement request pipeline across multiple strategic enterprise accounts * Translate customer requirements into shipped products by focusing on underlying pains * Identify patterns across accounts and formalize partnerships for design * Feed validated customer patterns into core product roadmaps * Serve as primary product voice in executive meetings and roadmap updates * Prioritize requirements using structured frameworks (e.g., RICE)



with data and judgment * Collaborate with product and engineering to write actionable requirements * Support deal cycles with product input for RFPs and security questionnaires * Navigate tensions between customer contracts and internal roadmaps * Create artifacts (roadmap trackers, dashboards, memos) for visibility * Advocate for customer needs while balancing market-wide impact Requisitos principales * 7–10 years of product management experience, with at least 4 years in B2B enterprise software * Direct experience with named strategic accounts * Experience with hyperscalers, MSSPs and/or PubSec is a plus * Hands-on knowledge of SIEM, SOAR, XDR or security operations platforms * Proven ability to run structured enhancement-request pipelines at scale * Executive presence with C-suite stakeholders * Strong written and spoken communication skills * Ability to influence across Product, Sales, Customer Success, Engineering, and Legal * Comfort with AI-augmented work and driving complex initiatives * Ability to work autonomously in a distributed team * Executive presence * Cross-functional leadership * Structured thinking * SIEM * SOAR * XDR

📌 Principal Product Manager (Strategic Account Interactions) - Security Solutions (Santander)
🏢 Elastic
📍 Santander