AKT orchestrates the future of work. We bridge the gap between people, complex organizational needs and technology. Our expertise spans the customer journeys from Talent and Skills development to Experience Management and External Workforce solutions. At AKT, we are always becoming - a culture of continuous growth dedicated to helping integral brands navigate their transformation journeys with precision and purpose.AKT is looking for Qualtrics Customer Experience Application Consultants who will lead the client onboarding and solution delivery process. The consultant is responsible for helping customers unlock the full potential of the Qualtrics platform to run value-driven programs. This role also serves as a client advocate, actively listening to their needs and driving key operational and product enhancements internally.Reporting to the Head of Qualtrics Solution Consulting, this position is open to full-time, part-time,



or freelance candidates who arecurrently based and eligible to work in Europe.Key Responsibilities:Solution design and configuration of a business solutionEnd to end system configuration and testingQualtrics AI features configuration and enablementDocumentation and trainingClient-facing activities and client communicationProject management at small scaleJob Requirements:3+ years of experience with Qualtrics Customer Experience (transactional and digital) implementationsExperience with Qualtrics integration to supporting HR Technology or CRMProficiency with AI tools - an advantageA degree in business relevant fields – an advantageKnowledge of CSS or Python – an advantageLanguage skills in English (very high level both written and verbal) – a mustPersonal Skills:Excellent verbal and written communication skillsCuriosity, flexibility, and a can-do-attitudeProactivity and creativity in asking “why” and also providing solutionsTechnical orientationAbility to work on several projects simultaneously and independentlyPlanning and prioritization capabilitiesOutstanding customer relationshipsExcellent listening and communication skills, team playerAKT Offers:Realistic growth opportunities into either technical practices or business consulting environmentStimulating and collaborative working environmentInternal knowledge transfer,trainingand coaching by our dynamic team of consultants and expertsInternational business environment (offices in the UK, Cyprus,DACH, India, North America, Israel, and Czech Republic)#J-18808-Ljbffr

📌 Qualtrics Customer Experience Application Consultant - Europe Based (Madrid)
🏢 AKT Global
📍 Madrid