ServiceNow Solution Architect – SPM & Telco Remote · Spain or Portugal
We're looking for a Senior ServiceNow Solution Architect specialising in Strategic Portfolio Management (SPM) with experience in the telecommunications sector to provide technical leadership and thought leadership to both our clients and internal teams. You will lead platform design, integration architecture, and technology strategy — ensuring every solution delivered is scalable, elegant, and of the highest quality.
HIGH-IMPACT PROJECTS
— Stay sharp with the latest ServiceNow capabilities and emerging technologies. FULLY REMOTE IN SPAIN
— Talented colleagues who collaborate, support, and push each other to deliver quality work.
GENERAL EXPOSURE
— What's in it for you

Permanent contract — we're investing in a long-term relationship
5+ years of hands‑on experience on the ServiceNow platform
~5+ years of experience in General Consulting, Service Management, or Software Development — we're looking for senior profiles, though we may consider exceptional candidates with less experience given the scarcity of this specialisation in the market
~3+ years of experience in project/portfolio management implementations or PMO consulting roles
~ServiceNow Certified System Administrator (CSA) — required
~ ServiceNow CIS-SPM — required
~ CIS-ITSM + 2 additional ServiceNow CIS certifications — required
~ ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) — desired
~ Familiarity with Telecommunications Service Management (TSM)



or TM Forum frameworks — highly desirable
~ Degree or equivalent in Computer Science or Information Technology; post‑graduate degree in a software‑related field is a plus
~ Hands‑on experience with ServiceNow SPM: Demand Management, Project & Portfolio Management, Resource Management, and Agile Development
~ Experience configuring Investment Planning and roadmap capabilities within SPM
~ Understanding of telco‑specific processes: network inventory, service assurance, and BSS/OSS ecosystems
~ Familiarity with TM Forum Open APIs and telco industry data models
~ JavaScript, HTML, CSS, JavaScript frameworks, and integrations
~ Experience working in Agile development environments
~ Knowledge of software development life cycle management
~ Knowledge of ITIL — Foundation level preferred
~ Professional working proficiency in English (B2 or above) — required for client‑facing meetings, calls, and workshops
~ Valuable Professional working proficiency in Spanish or Portuguese (B2 or above)

Lead and mentor developers and architects across business, information, application, software, and technology disciplines
Ensure all artefacts, configured components, and interactions meet the highest quality standards
Identify emerging skill sets needed by the team and define training plans
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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📌 ServiceNow Solution Architect - SPM & Telco (Spain or Portugal) (Briviesca)
🏢 Cognizant
📍 Briviesca