We are currently looking for a Q2 C / CX Process Manager to join a major transformation project within a leading international company. The role will focus on improving and harmonising Quote-to-Cash (Q2 C) processes across global and regional teams, with a strong focus on process efficiency, customer experience and continuous improvement. Key responsibilities: Drive Q2 C process harmonisation and continuous improvement Map and optimise processes within an S/4 HANA environment Identify pain points, quick wins and efficiency opportunities using KPIs Lead performance management and stakeholder coordination across regions Develop customer journey maps and drive CX improvements Monitor process adoption and adherence Support governance, implementation and hypercare activities We are looking for: Strong experience in Q2 C / O2 C / process transformation Experience in general process harmonisation and continuous improvement Good understanding of SAP S/4 HANA environments Strong stakeholder management skills in international organisations Important: This is a 6-month temporary project, with an ASAP start. #J-18808-Ljbffr

📌 c / Cx Process Manager – 6-Month Project (Barcelona)
🏢 Gracia101 Talent Solutions
📍 Barcelona