Remoto: Teletrabajo

Overview¿Es este el siguiente paso en su carrera? Descubra si es el candidato adecuado leyendo la descripción completa a continuación.In this role, you will deploy Fortra software solutions in the field, working with cross-functional teams and customers to ensure successful implementations. You will build partnerships, drive project success, and adapt to diverse environments while traveling and sometimes delivering formal training. The position emphasizes technical mastery, effective communication, and a consultative approach to deliver customer value and project outcomes. This is a hands-on role with focus on deployment, integration, and service delivery at scale.Compensaciones / Beneficioscompetitive benefits and salariespersonal and professional development opportunitiesflexibilitytravel opportunitiesonsite/remote work optionsResponsabilidadesDemonstrate technical mastery of at least one product or specialization (e.g., API integrations, NERC/CIP delivery, information systems security)Develop custom scripts, utilities,



and integrations to meet customer requirementsGather and document infrastructure and technical requirements; create deployment procedures for customer environmentsProvide timely project status updates to internal teams and customersTroubleshoot and resolve complex technical issues impacting customersDeliver professional services and support both remotely and onsitePartner with the PMO to define project scope, goals, and deliverables; report on progressMaintain minimum 65% billable utilization and support revenue objectivesRefine business analysis processes to improve efficiency and outcomesPerform other duties as assignedRequisitos principales2+ years of experience in Consulting, Customer Success, Services Coordination, Support or TrainingExcellent communication skills with xcgbitx technical and non-technical audiencesSolid problem-solving skills; good aptitude for troubleshootingFundamental understanding of network connectivity, web interfaces, endpoint management and software deploymentExperience managing external stakeholders through conflict resolutionProactive, adaptable, and receptive to feedbackStrong problem-solving and analytical skills with attention to detailcommunicationproactivityadaptabilityAPI integrationsthird-party product integrationsNERC CIP and information security delivery

📌 Professional Services Consultant - españa (Formentera)
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