At Roche you can show up as yourself, embraced for the unique qualities you bring. As a Business Operations Analyst, you will independently manage end-to-end business operations processes and workstreams, tackling complex problems with emerging ambiguity.
In this role, you will act as a trusted advisor to cross-functional teams within Rocne Digital Technology (RDT) Group Functions and beyond, analyzing, planning and executing the implementation of business operations processes within the function, such as compliance and quality adherence, performance dashboards, operational effectiveness relevant frameworks. You will also be shaping stakeholder perspectives, handling interdependencies, and significantly contributing to the design and validation of effective business operations.
About RDT Group Functions Business Operations
We are a high-performing collective of experts—from strategy, portfolio and project leaders to business analysts and human centered design experts—dedicated to elevating operational and delivery excellence and driving long-term strategy. By harnessing data-driven insights and managing critical shared capabilities, we ensure our division meets its integral commitments with precision. Joining us means operating at the intersection of strategy, technology, and operational effectiveness, with the autonomy to streamline complex processes, and the influence to shape the digital future of healthcare at Roche.
Strategy & Execution: Co-developing functional strategy and managing global budgets to turn vision into reality.
Delivering sophisticated, evidence-based insights to guide senior leadership decision-making.
Cross-Functional Synergy: Partnering across RDT Group Functions and other RDT functions as well as business partners in Finance,



P&C; and Procurement to drive seamless, end-to-end delivery.
Independently manages end-to-end business operations related workstreams without guidance, with a particular focus on compliance, quality and performance insights processes. Proficiently adapts a range of standard frameworks shaped by RDT management functions, proactively drives the adoption of ways of working and best practices, and tackles challenges through influencing skills rather than authority.
Stakeholder Management: Builds strong partnership with a diverse range of cross-functional stakeholders and builds reliance through business and technical understanding to act as a trusted advisor. Delivers impact by ensuring solutions delivered provide demonstrable business value. Evaluates solution impacts considering both immediate and long-term business implications. Leverages tracked data points and reporting tools to evaluate impact and to drive insights based decisions.
Business/ Technical ability: Demonstrates a deep understanding of business and technical domains, technologies, and their interdependencies. Independently applies tools, principles, and techniques related to requirements, data, usability, and process analysis to manage interconnections and improve overall efficiency.
5+ years of Business Analysis / Consultancy experience, with at least 3+ years in life sciences/pharma or the assigned business function being supported.




~ Demonstrated experience in translating requirements into strategic implementation plans that align with overall business objectives.
~ Experience ITSM and/or risk and compliance experience.
~ Advanced knowledge of Business Analysis/Consultancy concepts and practices
Strong proficiency in requirements elicitation and documentation, ensuring comprehensive requirements traceability and consistent change management.
Ability to independently apply tools, principles, concepts, and techniques related to requirements, data, AI, usability, and process analysis.
Exceptional stakeholder management and communication skills as well as a strong understanding of organizational change management, with the ability to facilitate workshops, resolve conflicts, and define stakeholder engagement strategies across functional areas.
In addition to base pay, this role may be eligible for a discretionary annual bonus with a target of 15% subject to both individual and company performance.
If you're applying for the role in an alternative location where pay transparency regulations apply, the Talent Acquisition Partner will share the local pay information with you ahead of any business interview.
Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

📌 Analytical Business Analyst (Madrid)
🏢 Roche
📍 Madrid