03 oct
|
Omniaccess
|
Palma
Company Description
OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.
Company Description
OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.
Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.
Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably - without the limitations of technology.
With our possibility platform, we enable a comprehensive suite of end-to-end managed solutions (Connectivity, Network, Cyber Security, Cloud & IT, IoT & Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.
As a global company with a local focus, we help make tomorrow’s possibilities today’s realities.
This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support.
At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere,
and shape the future of maritime digital solutions.
As an Account Manager you will form part of an existing international team of sales executives, account managers and other members of the sales department. Remember, an effective Account Manager not only understands technology but also excels in building relationships and delivering value to clients. The Account Manager will be responsible for managing a portfolio of clients within the yachting industry. The Account Manager serves as the primary business contact for the client and is responsible for client satisfaction. The Account Manager is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization and match these needs with services and solutions offered by OmniAccess.
Client Relationship Management
Present our IT, network, communications, and cybersecurity services tailored to their specific needs.
Ensure that our offerings align with the yachts goals and enhance their operations and onboard experience.
Sales And Upselling
Present additional services or upgrades that could benefit their yacht operations and guest experience.
Drive revenue growth by expanding the scope of services provided.
Project Coordination
Work closely with project managers and technical experts to implement solutions.
Oversee the successful delivery of services, ensuring client satisfaction.
Provide clients with relevant insights and recommendations to enhance their yacht security and communication systems.
Provide regular updates to management on account status, challenges, and opportunities
Record commercial activity in the appropriate management system (CRM)
Undergraduate degree or equivalent is a plus.
Proven experience as an Account Manager or similar role,
preferably in the maritime or luxury yacht industry.
Motivated, goal oriented, persistent and a skilled negotiator
Commercial experience in IT, Telco, networking and/or cybersecurity. Excellent command of the English language (written & verbal).
Resident or citizen of the EU, and able to start employment at OmniAccess without requiring any visa or work-permit
Full-time, permanent position with competitive salary
~ Annual performance bonus based on individual and company achievements.
~ Hybrid model: possibility of two days per week of teleworking.
~ Versátil working hours
~ Access to private health insurance from day one.
~ Exclusive discounts at car rental companies, insurance companies, banks, travel agencies, and phone company.
~ Benefits and perks at the office:
~ Breakfast, high-quality daily lunch at a very low cost, fruit and snacks all day long.
~ Gym and game room at your disposal.
~Continuous training and growth opportunities as the company expands.
Career Growth:An opportunity to work in a high-growth area within a leading network solutions provider.
Innovation-Driven Environment:Be part of Marlink’s commitment to delivering next-generation solutions in connectivity and digital transformation.
Global Exposure:Work with diverse, talented teams across different regions and sectors.
Professional Development:Access to training, conferences, and resources to enhance skills and knowledge.
We expressly encourage applications from qualified persons with disabilities. As part of our commitment to full inclusion, OmniAccess will assess and provide reasonable accommodations or adjustments, where needed and appropriate, and in accordance with applicable law, to ensure equal participation in the recruitment process, including applications, interviews, assessments and onboarding, as well as, where applicable, the performance of the essential functions of the role.
Any information shared will be voluntary, treated confidentially and used only to manage the requested accommodation or adjustment and/or to comply with applicable legal obligations.
📌 Manager-Account Manager (Palma)
🏢 Omniaccess
📍 Palma