Role Purpose

•
Build strong, authentic relationships with prospective families

, using warmth, authenticity and emotional intelligence to create a compelling first impression of the school and inspire families throughout their entire admissions journey.

•
Drive enrolment through proactive, commercially minded admissions engagement

, understanding each family’s needs and motivations, nurturing interest at every stage and identifying opportunities to maximise conversion from enquiry to enrolment.

•
Deliver a seamless, responsive and highly organised admissions experience

, ensuring every interaction reflects the school’s standards and contributes to improved family satisfaction and NPS, while maintaining accuracy, discretion and effective management of sensitive family data.

Core Responsibilities

A. Enquiries & Family Experience

•

Respond promptly and professionally to enquiries from prospective parents by phone, email and in person.

•

Act as the first point of contact for prospective families, providing accurate information on curriculum,



fees and the admissions process.

•

Build rapport with culturally diverse families throughout their admissions journey, ensuring a warm and professional experience at every stage.

B. Tours, Open Days & Events

•

Organise and lead school tours, open mornings and admissions events for prospective families.

•

Coordinate logistics for open days and admissions fairs, working with academic and administrative colleagues.

•

Represent Colegio Alminar positively at external events and community activities that support enrolment.

C. Applications & Enrolment Administration

•

Manage the end-to-end admissions process: applications, entrance assessment scheduling, interviews, offer letters and enrolment contracts.

•

Coordinate collection and verification of enrolment documentation, including identification, previous school reports and medical, visa or residency information where relevant.

•

Liaise with Heads of Section an

📌 Admissions Customer Experience Officer (Dos Hermanas)
🏢 COLEGIO INTERNACIONAL ALMINAR
📍 Dos Hermanas