En
ABB
, ayudamos a las industrias a funcionar de forma más optimizado y limpia, y cada una de las personas que trabajan aquí lo hace posible. Estarás capacitado para liderar, apoyado para crecer y orgulloso del impacto que creamos juntos. Únete a nosotros y ayuda a que funcione lo que hace funcionar el mundo.
Este Puesto Reporta a
Service Business Process Manager
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Your Role And Responsibilities
In this role, you will have the opportunity to coordinate certain aspects of a project. Each day, you will support Business Process Manager, Business Process Owners and Installed Base Managers in management and execution of project activities. You will also showcase your expertise by ensuring on-time and on-budget delivery.
In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.
- Work model:
This role is contributing to the Critical Power Business Globally with specific attention to Spain for some topics. Main stakeholders are BPO and Installed base manager.
You Will Be Mainly Accountable For
- Conduct performance analysis comparing planned versus actual project outcomes
- Ensure documentation accuracy and consistency in accordance with assigned tasks and customer-agreed procedures
- Gather Installed Base data by liaising with factories and local service units globally
- Analyze collected data and prepare comprehensive data uploads to ABB's ServIS Installed Base Management application
- Automate the conversion process of Work Reports into ServIS and Service Contracts into Salesforce
- Monitor and enhance Installed Base data quality using PowerBI dashboards
- Analyze data flow between ServIS and Salesforce to identify improvements in sales and service strategies
- Prepare and support User Acceptance Testing (UAT) for Salesforce implementation across project scope countries
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas
📌 Service Project Specialist (Madrid)
🏢 Abb
📍 Madrid