Job PurposeSoftware Operations department is part of the TD Synnex Regional Innovation Business Services (RiBS) based in Barcelona. You will manage the procurement activities for software vendors and stakeholder relationships, and also you will be part of a multi-cultural and dynamic group that is driving a digital transformation of our service. Our aim is to improve the day to day activities to be able to increase our partners' satisfaction.
AccountabilitiesPurchase order managementProcess purchase orders (create, modify, control and follow up) according to SLA's and vendor specifics.
Understand, apply and be aligned with the vendor's business licensing programs.
Monitor license confirmations and ensure deliveries on time.
Follow up of invoicing and solve price discrepancies.
Internal customer and vendor's account managementDaily regular management information to internal and external stakeholders as required, with responsibility for data integrity.
Direct accountability for key metrics of specific vendor set.
Identify, monitor and solve incidents.




Order quality analysisProvide analysis of order quality per vendor and country on a monthly basis.
Strive for improvements, e-commerce tools efficiency and drive changes for the assigned accounts.
Coordination with other areas/departmentsCoordinate with local teams and other RiBS departments to ensure a proper process performance and customer satisfaction.
To own and manage through to completion any ad-hoc projects as defined by the Software Operations Manager.
Knowledge Skills and ExperienceTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Technical SkillsExperience with SAP and BWExperienced MS Office user (mainly MS Excel)Proficient English speaker (and

📌 Purchase & Operations Software Specialist (Barcelona)
🏢 TD SYNNEX Spain
📍 Barcelona